From: Eberle, John
Sent: Sunday, March 01, 2009 8:04 AM
To: Robert Malmud
Subject: A Letter for Your Staff

To the Staff at MAXimum Research:

On behalf of GfK Healthcare, I would like to personally thank each and every one of you for your hard work on this project. Your efforts made a significant difference to the overall success of this phase of the project. In any project, the overall success is made up of a lot of smaller successful pieces; here are just a few I wanted to mention.

These are just a few of the pieces-- there are so many more. If I left anybody out, it was not intentional, that error in mine. I also want to thank MAXimum Research for allowing me to work on-site at your location for a week.

A final observation I would like to share with all of you. I have worked in many industries and a number of companies in the last 20 years. One can always tell how well a company is run, the quality of leadership, and how well they will do for clients -- just by walking around, and listening.

I will tell all of you that you have something special here at MAXimum Research. Rarely have ever I seen the overall level of dedication, the high level of employee morale, the longevity of employees at every level and just the overall sense that everyone was working together toward a common goal. It was (and is) something very, very special that I have not often seen.

It is my hope and expectation that GfK Healthcare and MAXimum Research will be working together on this, and other projects, in the future. Again, my personal thanks to each and every one of you for your efforts; it really did make a difference.


John C Eberle
Research Director
GfK Healthcare